I’ve Given Up Arguing with Windows Users

by James R. Stoup Dec 16, 2007

I realized last night that I no longer feel the need to argue with people over the Mac’s superiority. This was a rather startling realization I assure you, because over the years I’ve had basically the same conversation with the same type of person several hundred times. Only last night I didn’t. Maybe I’m getting older. Maybe I don’t have the energy I used to. Maybe...but I think it is something bigger than that. I’ve come to the conclusion that given enough time, any sufficiently intelligent person will choose Apple’s products over the competition.

And they will do so without someone having to “prove” that the Mac is better. And it isn’t a result of advertising either. People aren’t choosing Macs because of all the great commercials (well, not solely because of the commercials). And they aren’t choosing them because hardcore Mac users are trying to get them to see the light. They are buying them because they are steadily noticing that the smartest, most productive people they know, all use Macs. And eventually that point hits home and they begin to wonder what they are missing out on.

Now, if you bought your first Mac within the last 3 years then I’m afraid you have no idea what I’m talking about. Sorry, but this is directed at the old-timers. The group that was using Macs back when it wasn’t cool. Back when there was no iPod. Back when Microsoft really did look invincible. Yeah, all the way back then. And it sucked back then, let me tell you. It sucked because you were using this great machine and everyone you knew was using Windows. What’s more, they hated using Windows. Well, they still hate using Windows, but it was worse back then. Either way, most Mac users really and truly couldn’t figure the average Windows user out. Here were people that could complain all night about how much they hated their computer, but would then turn around and steadfastly refuse to listen to someone who absolutely loved their machine. Friends, family, spouses, the closer they were to you the more it hurt to see them use such horrid machines. And yet there was little you could do about it. People were just convinced that Windows was the only “real” operating system out there. It would infuriate me to no end to hear someone call my Mac a “Fisher Price” computer. Thankfully those days are behind us.

So, let me get back to that conversation I no longer need to have. I was talking with someone who really felt that his Windows machine gave him a superb computing experience. “Well, it would have been perfect except...” and then he proceeded to list what is wrong with his machine. Other than that, it would be perfect. He then criticized the Mac he has been forced to work with. Maybe he assumed that would goad me into a debate. Maybe he really wanted to argue. But as I said, I don’t have the energy for that kind of thing anymore. So I let him go. I let him say his piece and when he was done I calmly informed him that the only reason he thought that way was because he didn’t know any better. And that eventually he would stop being stupid and realize what so many other people have realized. Until then I wished him the best with his current situation.

Clearly that wasn’t the response he was expecting. And yet, I find myself taking this approach more and more. When people complain about their machines I just nod and don’t offer any advice but instead quietly mention that I never really have those problems. I can’t tell you how much easier my life got when I started telling all my friends and family that I don’t fix Windows machines anymore. It took awhile for it to completely sink in, but after a while the calls and emails stopped. The trick, I found, was to calmly tell them that I can’t help them because I don’t run Windows anymore and I don’t get those problems on my Mac. Yes, it is a bit smug I grant you, but it works.

So this is my official stance now. Anytime someone complains about Windows, or bashes the Mac, I just reply that if they are smart enough one day they too will own a Mac. Is it perhaps reinforcing the notion that Mac users are arrogant? Probably. But that doesn’t make it any less true.

Comments

  • Can I just throw in here how heartened I am that the comments now run 29-to-1 against James’ attitude?  With Macglee being the unsurprising dissenter.

    Somehow that makes me feel better.  wink

    United States Beeblebrox had this to say on Dec 18, 2007 Posts: 2021
  • Beeblebrox, for gods sake I’m trying to agree with you!

    Canada simo66 had this to say on Dec 18, 2007 Posts: 78
  • Makes me wonder if the next article is going to be, “Why I give up arguing with Mac people.” Poor chap probably thought he was going to get tonnes of sympathetic noises.

    I’m glad it’s 29 to 1, or whatever it is. This man speaks as if we don’t have enough real issues out in the real world that are keeping the human race apart.

    Malaysia Mr Roberto had this to say on Dec 18, 2007 Posts: 10
  • Hey, It ain’t - who said. “You’re arrogance is only surpassed by your ignorance.”:

    I give up. Just when I can hardly stand people using “your” for “you’re”, here you go turning even that around! Hep me, hep me…

    Been using Macs since ‘86, been through all the author mentioned.

    United States Zune Tang® had this to say on Dec 18, 2007 Posts: 1
  • That’s the ticket...prove that you aren’t an arrogant prick by coming in and being the grammar police.

    Fulfilling the stereotype 4TW!!11!!!!11!!!eleventyone!!!1!!

    United States E.T.Cook had this to say on Dec 18, 2007 Posts: 8
  • for gods sake I’m trying to agree with you!

    I know, I know.  :D I was just trying to clarify a couple of points.  Otherwise, we’re definitely simpatico.

    United States Beeblebrox had this to say on Dec 18, 2007 Posts: 2021
  • Old fart, here--started with a Zenith Z-100 and CMP, and an Apple IIe, and have used every version of MS products, Apple products, and many versions of Linux. I’m old now and want to simply enjoy my computer and use it, not tweak and fix, so I am delighted with OSX on a MacBook Pro--heaven.

    The Apple community is a love/hate thing for me. I love the willingness to help and support a fellow Mac user without the RTFM starter with Linux groups. I hate arrogance which is founded on preference, and preference only. And THAT is the issue.

    For me, Apple is a preference and I have sold enough people on Mac’s that I ought to be given stock options. What have I sold? I’ve sold a company that owns both the hardware and the OS and has great support, an enjoyable user experience, and practicality.  Any reluctance I encounter is not based upon some ignorant belief that MS products are better, but usually has to do with money and invested capital, as well as fear of the future.  I’m in my 50’s. I find selling a Mac to a 21-years-old person to be a 3 minute effort. It’s the older user that is hard to reach, as they remain intimidated by computers, in general, and use Windows as work, and home. They don’t feel confident and they don’t want more confusion. They are not stupid or ignorant.

    Frankly, I don’t want Apple to dominate the market. I prefer a niche product--excellent hardware, excellent software, and a excellent support. This is rarely a reality with market dominance. I want to convert others, only because I have so enjoyed my long relationship with Apple and I want them to give up the pain of dealing with virus concerns and a market-dominating product.

    I would call upon the author to consider that there is nothing to prove--the best computer OS and hardware are those that the user prefers. Were I heavy into gaming, I would be building my own PC, again, for example. It is not an “either or” situation. It is, “what fits my needs the best” and I can truly say that Apple, while in my opinion a superior product, does not fit all the needs of all users. We are enthusiasts and enjoy computing; many are challenged to keep up with the changes at work.

    Frankly, a person who is not interested in anything more than feeling confident on their computer should stay with the same system that they use at work. The real challenge for us it to raise the literacy of our fellow man with computers. Considering their background, age, knowledge, desire, and income, we need to focus on ENGAGEMENT. If that happens to be a $399 Ubuntu machine, so be it. Arrogance, or a need to finally prove that Mac is better than PC is senseless and serves nobody. Rather than “giving up the need to prove” something, I would encourage the author to seek to help his fellow man find the joy and practicality of becoming more fluent with ANY system. Engage the loyal MS person in discussions that don’t center on operating systems but something universal to al users! If there is a “spirit” behind the Apple movement, it is best represented in helping our neighbor find ways to better use the power of his or her computer, regardless of brand, type, or OS.

    Why does so much of the Internet run on Linux?  Why do companies choose MS so often? Why does Apple keep their OS and hardware proprietary?  There are good reasons for all. Let’s not get caught up in arrogance, but seek to enhance the experiences of all.

    United States calvinsmac had this to say on Dec 31, 2007 Posts: 2
  • Page 3 of 3 pages « FirstP  <  1 2 3
You need log in, or register, in order to comment