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Features of an iPod Killer

So, you want to make an iPod killer huh? Well, there are a few things you need to know before you invest your hard earned millions. Every competitor to date has made several fatal flaws that doomed their players before the first ones ever even shipped. So, to give them some help I have compiled a list of required features for any device meant to seriously challenge the iPod.

Replaceable Battery
Anyone who has ever had to ship their iPod off to Apple, pay $70 to have the battery replaced, and then wait for it to be mailed back, knows how utterly frustrating this can be. Consumer’s need two things from a battery, the abiliity to change it themselves and the option of buying a third party product if they want to. This situation should mirror buying a laptop battery. Yes, you could buy one from Apple (and pay their premium price) or you could buy one from Other World Computing. This gives consumers the choice of either getting a cheaper battery with a shorter life, or opting to spend some extra cash to get one with the best charge possible. Either way, the racket of charging customers for the battery and the replacement, should end now.

Wireless Connectivity
Want to transfer some songs to your phone via bluetooth? No problem. Want to sync up two players without using a cable or a computer? No problem. Want to stream your music to your computer or speaker setup using your wireless network? Not a problem. Wireless connectivity is the direction in which all devices will eventually move. And this is an area in which the current iPods have no presence. This should be the feature upon which your device is based around. The iPod won on its ease of use, your product can win on the strength of its wireless capabilities.

Mac/Linux Support
Coming out with a product that only works with Windows needlessly eliminates a large group of consumers. Make your device play well with both Mac OS X and Linux to target the largest audience. At the very least this will stop critics from complaining that Apple offers the only truely interoperable device. Remember, Mac and Linux users like music too, don’t deny them your product.

Open Software
Anyone who has ever played any of the four games that come standard on an iPod has probably longed for more choices. So, give your customers what they want. Allow developers to write third party programs that can easily run on your device. And your company should be constantly producing small, easy to use, apps that can be freely downloaded off of the internet. Encourage your customers to use only the software they want not just the software you think their device needs.

Color
The iPod Mini proved that people like colors. In fact, people like colors a lot. So, listen to your customers and ensure that your products come in at least the following colors: black, white, silver, blue, red, green, yellow, purple and orange. Offer the option of making their choice either glossy or metalic. This ensures your customers will customize their devices to better match their taste. Don’t limit yourselves to seeing the world in black and white.

Engraving
Apple will only engrave two lines of text on the back of their devices, your company should take that a step further. Allow your customers to upload a small image or symbol (in addition to text) that can be engraved on their new player. This opens up an entire world of customer designs. Suddenly sport fans can get their team’s logo on their music player. Or their favorite player’s number. Giving your device as a birthday present? Engrave your recipient’s zodiac symbol on it. Or just engrave their face on the back. The possibilites are endless.

iTunes Equivalent
No matter how good your device is, if your customers don’t have an easy to use application for managing their music then you are sunk. Spend some time and money getting this free application up and running. Remember, it has to be just as easy to use as iTunes and it must run on Windows, Mac and Linux.

Better UI
It might not be possible to create a better user interface than the iPod. However, with some creativity, you should be able to come close. A good rule of thumb to remember is this: “Can I operate this device with one hand, using only my thumb, while wearing gloves, in the dark?” If the answer is NO, then go back to the drawing board.

FM Tuner/Transmitter
Don’t make your customers go out and buy two seperate devices to get this functionality, build it in yourself. Make listening to the radio easy. Likewise, allow your device to transmitt on the FM band for easy reception from nearby radios. This is a small, but nice, touch you can add to show your customers you really do have their interests at heart.

So, there you have it, several ways in which Sony, Creative et al can get back in the game. Will making a player like this ensure its success? Maybe. But anything is better than rolling out another Sony Bean of Music.

{extended}

Comments

  1. One more thing:  make it cheaper than the iPod.  Like, $50-100 cheaper.  If I can buy the market leader for the same price as some obscure competitor, then I’ll pick the market leader.

    But if the iPod suddenly becomes the “premium” product compared to the more fully featured but less expensive competitor, then I as a consumer have a real choice to make.  And the iPod might not win that one.

    By on 2006 04 14

  2. One more thing: make it cheaper.

    A more fully featured but less expensive player will make iPod suddenly become a “premium” product.  And consumers will have a much more compelling choice to make when getting a portable music player.

    By on 2006 04 14

  3. That’s a lot to cover. So let’s take it one step at a time (admittedly from an iPod user’s POV):

    User-replaceable battery: It can be done on the iPod, but you’re absolutely correct, it would be nice to have it a whole lot easier.

    Wireless: I suspect the biggest reason that we haven’t seen this so far is that the RIAA has made it clear that they’re so concerned about piracy that they’ll balk at supporting anyone with a wireless player. E.G. “Dude, what’s that song?” “You like it? Here!” “Sweet!”

    Mac/Linux Support: Unfortunately for those of us who don’t use Windoze, we’re not that important. “I can get to 95 out of 100? That’ll have to do...” Even Apple switched to USB2. And FireWire is their trademark.

    Open Software: If it’s that crucial to be able to play games on your music player, maybe you should invest in a PSP and lobby Sony. I’m pretty sure Apple, for example, isn’t going to license the iPod’s OS until they’ve suffered a catastrophic setback.

    Color: Huh. Is that why so many people have made money on hideously ugly iPod sleeves?

    Engraving: I have no idea, but does anybody actually do this? Doesn’t it kind of hamper the resale value?

    By on 2006 04 14

  4. “So, listen to your customers and ensure that your products come in at least the following colors: black, white, silver, blue, red, green, yellow, purple and orange.”

    I wonder what colour of Creative Zen Micro you haven’t mentioned. As far as I remember, it comes in ten different colours, you mentioned nine. Sure I could go to Creative’s website, but I don’t want to, so I’ll just keep wondering. ;-]

    As for “nine colours”, actually it’s one of the worst iPod killer ideas you could come up with. Yesterday I went to a store (TVs, PCs, fridges, mp3 players etc. - I guess Best Buy is an American equivalent). So do you really think that in addition to 2 (or maybe 4) 5G iPods, 2 nanos, a shuffle, a mini, and a photo they have on display they should sell 10 different flavours of the “killer”? Should they carry 10 different colours from _each_ manufacturer? OK, many people (in US and Europe) would order them online, but I guess choosing the “best” colour out of 10 “good” colours isn’t that easy anyway. So it’s not an impulse buy anymore (even if it was).

    Sure it would be nice to have “colour” players, but there are too many colours, so even 10 colours won’t keep everyone happy. ;-] But I guess you understand that Apple discontinued coloured iPods for a reason.

    A few days ago I thought about “an ideal mp3 player”. Curiously, my imagination brought out an iPod mini ("curiously" because I never liked minis) with 6 or 8 gigabytes of flash memory and a good battery. And it was salmon-coloured! Not red, not orange, not (god forbid!) pink. It was salmon-coloured. Is it because I like salmon? Do I like salmon because of its colour? Doesn’t matter… What matters is that it would be nice to order a player of_any_colour as an option. I’d gladly pay extra money for that. And people could say: “Check this out! I got a special, strictly limited edition iPod(iRiver, Sony etc.)No one else in the world has it!”. Sure no big company will offer this palette goodness, but 10 colours aren’t enough anyway.

    And, by the way, I liked the article. iPod killers? Oh, I really like reading good science fiction… ;-]

    By on 2006 04 14

  5. “So, listen to your customers and ensure that your products come in at least the following colors: black, white, silver, blue, red, green, yellow, purple and orange.”

    I wonder what colour of Creative Zen Micro you haven’t mentioned. As far as I remember, it comes in ten different colours, you mentioned nine. Sure I could go to Creative’s website, but I don’t want to, so I’ll just keep wondering. ;-]

    As for “nine colours”, actually it’s one of the worst iPod killer ideas you could come up with. Yesterday I went to a store (TVs, PCs, fridges, mp3 players etc. - I guess Best Buy is an American equivalent). Do you really think that in addition to 4 video iPods, 2 nanos, 2 shuffles, a mini, and a photo they have on display they should sell 10 different flavours of the “killer”? Should they carry 10 different colours from _each_ manufacturer? OK, many people (in US and Europe) would order them online, but I guess choosing the “best” colour out of 10 “good” colours isn’t that easy anyway. So it’s not an impulse buy anymore (even if it was).

    Sure it would be nice to have “colour” players, but there are too many colours, so even 10 colours won’t keep everyone happy. ;-] But I guess you understand that Apple discontinued coloured iPods for a reason.

    A few days ago I thought about “an ideal mp3 player”. Curiously, my imagination brought out an iPod mini ("curiously" because I never liked minis) with 6 or 8 gigabytes of flash memory and a good battery. And it was salmon-coloured! Not red, not orange, not (god forbid!) pink. It was salmon-coloured. Is it because I like salmon? Do I like salmon because of its colour? Doesn’t matter… What matters is that it would be nice to order a player of_any_colour as an option. I’d gladly pay extra money for that. And people could say: “Check this out! I got a special, strictly limited edition iPod(iRiver, Sony etc.)No one else in the world has it!”.

    And, by the way, I liked the article. iPod killers? Oh, I really like science fiction… ;-]

    By on 2006 04 14

  6. If you build in an FM transmitter, BANG, there goes your EU sales - transmitters contravene EU broadcasting regulations, which is why Switzerland and Norway are the only places in western, central, and much of eastern Europe you can buy them. Oh… and ebay!

    By on 2006 04 14

  7. You’ve got a very good list that pretty much covers everything that I would require in a product to make me consider not getting another iPod in the future.

    However, I still actually consider it doubtful that a company following it to the letter would actually have an iPod-killer on their hands.  They would have a very well-reviewed and highly praised device, and they would get clobbered in the market within months.

    Keep in mind the list of criticisms that come out with every new iPod model.  There’s usually at least four or five, and they aren’t always completely ridiculous - too expensive, closed system, can’t replace the battery ... many of the things you have on your list.  Yet, the iPod continues to sell.

    As much as I love my iPod, I really think that the true reason for the iPod’s success is pure marketing.  Apple did not market the iPod as a gizmo.  They marketed it as a fashion item.  Granted, once people started buying them to look cool, they realized what a great gizmo it was, but I don’t believe that was what got the sales moving.

    Sony, Creative, and any others that want to take on the iPod can’t figure out how to do it because they haven’t realized that people aren’t looking for cutting-edge technology in their mp3 players, they’re looking for stylish toys.

    By on 2006 04 14

  8. “So, listen to your customers and ensure that your products come in at least the following colors: black, white, silver, blue, red, green, yellow, purple and orange.”

    I wonder what colour of Creative Zen Micro you haven’t mentioned. As far as I remember, it comes in ten different colours, you mentioned nine. Sure I could go to Creative’s website, but I don’t want to, so I’ll just keep wondering. ;-]

    As for “nine colours”, actually it’s one of the worst iPod killer ideas you could come up with. Do you really think that in addition to all mp3 players stores already sell they should carry 10 different flavours of the “killer”? Should they carry 10 different colours from _each_ manufacturer? OK, many people (in US and Europe) would order them online, but I guess choosing the “best” colour out of 10 “good” colours isn’t that easy anyway. So it’s not an impulse buy anymore (even if it was).

    Sure it would be nice to have “colour” players, but there are too many colours, so even 10 colours won’t make everyone happy. ;-] _Any_ (arbitrary) colour as an option would be much better. I’d gladly pay extra money for that. And people could say: “Check this out! I got a special, strictly limited edition iPod(iRiver, Sony etc.) No one else in the world has it!”. But of course no company will do it. I guess you understand that Apple discontinued coloured iPods for a reason.

    And, by the way, I liked the article. iPod killers? Oh, I really like science fiction… ;-]

    By on 2006 04 15

  9. “So, listen to your customers and ensure that your products come in at least the following colors: black, white, silver, blue, red, green, yellow, purple and orange.”

    I wonder what colour of Creative Zen Micro you haven’t mentioned. As far as I remember, it comes in ten different colours, you mentioned nine. Sure I could go to Creative’s website, but I don’t want to, so I’ll just keep wondering. ;-]

    By on 2006 04 15

  10. Also:
    Scabbiness
    Must instantly become a cultural icon.

    By on 2006 04 15

  11. Sorry for double… triple… posting. It’s not my fault… ;-]

    By on 2006 04 15

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