The Macintosh’s benefits are not always clear to the basic user.
Example:
I was showing Paula, an elementary school teacher, how to add scanned images to her classroom handouts. As we worked together, Paula told me that she preferred her Windows PC at home because it was so much easier to use. I was puzzled. How could it be easier? I asked her a few more questions, and suddenly it was totally clear to me. At least 20% of our training time together was spent covering the steps to save her image files. At home, Paula never saves her work. She simply prints one or two copies of her work then she shuts down the computer.
Paula wants very little from her home computer. The truth is that there are more Paula type users than there are users like myself.
Does OS X Have Enough of the "Good Stuff" to Sway Basic Users?