Ask Apple Matters: OS X Crashes After-all
It turns out that the whole “no-crashing” policy in Mac OS X Tiger is a bit of a lie after all. If you cast your mind back to the recent ‘Get a Mac’ ads, you’ll recall one advert, called ‘Restarting’, taking the biscuit out of Mr. Windows for constantly crashing at random intervals, whilst our friend, Mr. Mac, stood there arrogantly with little patience for his PC friend. Mr. Windows, it’s time for you to point and laugh, provided you don’t crash in the process of course. It seems that a few of our readers have come across stalling troubles where a supposed ‘Black Screen Of Death’ appears with a polite message to turn your Mac off and on again. Fortunately for user dr. tongue, you’re not alone and other Apple Matters readers have been kind enough to lend a hand. Thanks this week to MacNuggets and our own chrisseibold for some answers.
Question Of The Week
“I don’t know others who get this problem, but sometimes Mac OS X Tiger (10.4.6) crashes for no reason. Can you advise me on a solution please?” A screen appears which is kind of a transparent black sheet going over my operating system. I can see everything else in the background. A bilingual message then appears asking me to press and hold onto my sleep button to restart my computer. It doesn’t happen often but it is happening more than most other users I know of. Can you advise me on a solution please and, if possible, tell me why it’s happening? I don’t know if this is directly related but it normally happens after I’ve installed a large program. What’s the deal here? Thanks. Submitted by: dr. tongue Answer by MacNuggets: Looks like there’s even been improvements to the grey screen of death to the black screen of death in Tiger. It’s happened a handful of times to me. I tend to run multiple apps at the same time and beat the snot out of my system on a regular basis. Every so often, BSOD (Blue Screen of Death). I used to run Disk Repair after crashes like that, but I’ve stopped doing that and it doesn’t seem to make much of a difference. I think OS X runs a diagnostic when it boots as it is anyway. Answer by chrisseibold: Ah, Dr. Tongue, I’ve experienced the same thing. Often times running the cron scripts seems to fix the issue but, more than once, it has been back to Apple for afflicted machines. In my case it was an iBook and the repair was a logic board replacement. Answer by Aaron Wright: I too have had this problem on a rare occasion but both times it happened was when I had accidently removed my USB modem from the computer without telling Mac about it. Also, the first time I ever installed Adobe Photoshop I got this problem. I decided to open Disk Utility and then run Repair Disk Permissions and Repair Disk - it seems to have done some good. I think after I installed Photoshop a lot of my permissions were a little messy.
Got An Answer?
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